Who we are and what we do?
Dawn homecare solutions in the based in Hampshire providing Domiciliary and Supported Living care to service user with learning disability and mental health. We provide care at the comfort of the service users home harmonising with the government strategy of providing care in the community.
Our team work within the local community and and promote the value that people with learning disabilities have the same fundamental rights as anyone else in society, which includes the right to develop and make informed choices about their lives. We provide a range of specialist residential and supported living services to support adults aged 18 and over with Autism, Epilepsy, Asperger’s Syndrome, challenging behaviour or a mental health condition.
- Support with Shopping
- Support with meal preparation and cooking
- Support with cleaning your home and laundry
- Support with personal care including, bathing, dressing and toileting including use of machinary
- Support with palliative care including
- Support with medication administration and collection of repeat prescriptions.
- Support catheter bags and peg feedback
- We all provide one to one support waking night shift or sleeping.
Our Approach
The quality of care and support we provide to the people in our services is always our priority. We are proud of our commitment to quality and as a leading provider in the sector, we are consistently looking for ways in which we can improve and enable the people we support to live the lives they want; lives which are fulfilling, meaningful and happy.
We have are aiming to have Good and Outstanding services than any other provider in Health or Social Care, but we’re also not complacent and recognise there is always so much more that we could do. The people we support and their experiences are our best tutors and using their feedback, we will build better quality care for all.
Our quality goes beyond regulatory ratings, and whilst we place importance on creating Good and Outstanding services, this is just one of the many ways we measure quality and our other unique methods include:
Internal quality audits – a robust system that occurs every quarter that reviews services for quality and compliance
Quality checkers – a team of people we support who formally apply and receive training to complete quality audits within services
Growing together groups – co-production of organisational plans and policy development involving people we support from across the regions
Quality roadshows – a series of events attended by service managers to share best practise and learning
STOMP pledge – an initiative to reduce unnecessary medication administration for the people we support
